LIVES @ DORSETT
GROWING @ DORSETT
CULTURE @ DORSETT
LEARNING @ DORSETT
FUN @ DORSETT
▪ Cosmo Hotel Hong Kong
▪ Dorsett Kwun Tong, Hong Kong
▪ Dorsett Mongkok, Hong Kong
▪ Dorsett Tsuen Wan, Hong Kong
▪ Dorsett Wanchai, Hong Kong
▪ Lan Kwai Fong@Kau U Fong
▪ Silka Far East, Hong Kong
▪ Silka Seaview, Hong Kong
▪ Silka Tsuen Wan, Hong Kong
▪ Dorsett Gold Coast
▪ Dorsett Melbourne
▪ Dorsett Brisbane*
▪ Dorsett Perth*
▪ Dorsett Chengdu
▪ Dorsett Shanghai
▪ Dorsett Wuhan
▪ Lushan Resort
▪ Dorsett Singapore
▪ Dao by Dorsett AMTD Singapore
▪ Dao by Dorsett West London
▪ Dorsett Shepherds Bush, London
▪ Dorsett Hornsey Town Hall (Crouch End), London*
▪ Dorsett Alpha Square Canary Wharf, London*
▪ Dorsett Grand Labuan
▪ Dorsett Grand Subang
▪ Dorsett Hartamas, Kuala Lumpur
▪ Dorsett Kuala Lumpur
▪ Dorsett Putrajaya
▪ J-Hotel by Dorsett
*Hotels Under Development
Dorsett Grand Subang
Nestled in the heart of Subang Jaya, Dorsett Grand Subang offers opulent hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction.
Job Responsibilities :
Attend to guests and management requests in a prompt courteous manner providing professional services at all times.
Always greets guest and customers by their names with a warm and friendly smile.
To welcome guests upon their arrivals and bid a courteous farewell to those departing whilst providing prompt baggage assistance.
Adhere to designated posts, man the entrance doors and offer basic security advice to guests who are going out.
Log and distribute all incoming mails, messages faxes and parcels and promptly distribute to the correct rooms within 15 minutes.
Ensure that the hotel entrance and driveway are free from traffic congestion and the area clean.
Ensure special handling of VIP's and their vehicles and provide jockey services when required.
Assist guests with Tours & transportation requirements (Limousine / Taxi) services and pre-booking arrangements.
Supervise parking of guests’ cars at the main entrance areas and provide parking information.
Assist guests with sightseeing and shopping information, requests and inquiries regarding the Hotel and surrounding attractions.
Implement confidentiality of information according to Dorsett policies.
Maintain current knowledge of daily functions / events and assist in ushering of guests attending functions in the hotel.
Recommend use of Hotel facilities (Bar & Restaurants) whenever possible.
Remain alert and be aware of undesirable persons from entering the Hotel Lobby; notify and obtain assistance from the Security Department or Assistant Manager if necessary.
Check the condition of the flags flying correctly.
Promote professionalism through good grooming standards, appearance and ‘body language’.
Maintain complete familiarity of safety and fire emergency procedures.
Perform all other related duties as requested by the Concierge.
Be aware of coach movements, tour group arrivals & departures timing.
Be alert on baggage security and adhere to the hotel’s policy & procedures on the short and long term storage of guest luggage.
To maintain an accurate record of check in and checkout guests.
Full familiar with the various “EMERGENCY” procedures;
Establish effectiveness employee relation, attitude towards the hotel quest.
Strong communication and writing both English and Bahasa Malaysia.
Computer literate presentable with good personality and positive attitude.
Maximum with 2- 3 year experience in hospitality will be an advantage
Immediate availability will be preferred and added advantage.
Malaysian citizen only.