Located in the affluent township of Hartamas with the majestic Istana Negara (National Palace) as its neighbourhood landmark, the stylishly vibrant Dorsett Hartamas Kuala Lumpur boast of 290 well-designed and furnished guestrooms and suites; complemented by 5-star service and facilities. Soft opened on 8.8.18, other facilities that will be in Q3 of 2018 will include the 158 seats all-day dining cafe cum lounge Table Talk, 3 multi-functional venues of varying capacities (120 to 40 persons on theatre set-up), a fitness studio and a kids’ play pen amongst others. The Rooftop Sky Pool at Level 27 will open at a later stage and when ready will offer a breath-taking view of Hartamas and Kuala Lumpur skyline, day or night.
Dorsett Hartamas Kuala Lumpur…...the perfect address for the vibrant, stylishly chic and dynamic travellers.
Guest Service Assistant 2018-10-09
Job Responsibilities :
To attend to all hotel guests in regards to check-in and check-out matters.
To greet & meet guests, preparing check-in, issue keys, and collect guest payment and billing & related information.
Attend to guests request and coordinate with housekeeping, bell service, staff and management to full fill guest requirements.
To provide guests with hotel & services information, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.
To deal with all types of guests request and ensure guest satisfaction.
To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.
To responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for item/s that guest/s may order or use during their stay.
To process guest's final bill and collect outstanding payments upon check-out.
Establish effectiveness employee relation, attitude towards the hotel quest.
Strong communication and writing both English and Bahasa Malaysia.
Computer literate presentable with good personality and positive attitude.
Maximum with 2- 3 year experience in hospitality will be an advantage
Immediate availability will be preferred and added advantage.